How To Access a Shared Mailbox in Outlook on Windows

 

1. Click on File. 
2. Click on Add Account. 
   

   

   
   
3. Enter the Shared Mailbox account name. 
   
   
4. Click on Connect.
5. You will now be prompted to log in to the Shared Mailbox. However, you must log in to the shared mailbox using your own email credentials, so select Sign in with another account.
   
6. Replace the Sign in with your email address (typically firstname.lastname@uconn.edu) and click Next, then enter your NetID password.
   
7. Once added, you will be prompted to restart Outlook. Click Done.
   
8. You must restart Outlook for these changes to take effect.
   After restarting Outlook, you will now be able to select which mailbox you would like to send a message from. The default account will be your personal one.